How to Craft a Message That Sticks: The 3 Levels Every Building Brand Needs

How to Craft a Message That Sticks: The 3 Levels Every Building Brand Needs

Jun 23, 2025 — 2 min read
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In the building industry, great ideas often get buried under dry language. Whether you’re launching a new sheathing panel or promoting a mass timber initiative, your message needs to do more than inform, it needs to resonate.

That’s why we developed this free Three Levels of Messaging Worksheet, a tool we use with clients at Jib to build smarter, sharper campaigns.

📥 Download the worksheet here

Why Messaging Matters in AEC

Construction, forestry, and infrastructure brands face a unique challenge:

  • Specs matter.
  • Trust matters more.

But too often, marketing leans too hard on one or the other. To really connect, your message should operate on three levels at once.

The Three Levels of Messaging

Level 1: The Technical Win

What makes your product better on paper.
This is where certifications, data points, and performance benchmarks live.

✅ Example: “Our subfloor panels resist edge swell 3x longer than OSB.


Level 2: The Emotional Hook

The feeling you create.
Builders want confidence. Homeowners want peace of mind. Architects want alignment.

✅ Example: “No more callbacks. Just solid floors that earn you trust.


Level 3: The Customer Outcome

What your customer achieves because of your product.
Think about long-term value—not just features.

✅ Example: “Reduced jobsite waste by 40%—and helped win more contracts.

marketing for offsite construction brands

How to Use the Worksheet

We designed this tool for marketers, sales teams, and founders in the built environment. Use it when:

  • Launching a new product
  • Reworking your website
  • Briefing creative teams
  • Pitching at trade shows

📄 Get the worksheet

Final Word

Messaging isn’t just about sounding good, it’s about building clarity, confidence, and momentum. With this tool, you’ll start seeing the layers that connect your audience to your story.

Need help working through it? Drop us a line.

David Shephard

— Founder & Managing Director

David Shephard is the Managing Director of Jib, a creative agency focused on strategy, design, and B2B marketing for sustainable infrastructure, and the built environment. He’s a longtime advocate for renewable energy, co-creator of Canada’s first portable solar generator, and a champion of mass timber and offsite construction.